GDPR

Collection of Personal Data

The website wallgreenbox.shop may collect your personal data when:
– You create a customer account
– You place an order
– You subscribe to the newsletter
– You contact us via a form
– You browse the website (technical data, IP address, cookies)

The data collected is strictly necessary for the purpose of processing (order, delivery, invoicing, customer support, commercial information).

Purpose of Processing

The personal data collected is used to:
– Manage customer accounts
– Process and track orders
– Issue invoices
– Respond to contact form inquiries
– Send newsletters if you have given your consent
– Improve the site and its features

No data is sold or shared with third parties for commercial purposes.

Legal Basis for Processing

In accordance with the GDPR, data processing is based on:
– Contract execution (orders, account creation)
– Consent (newsletter, contact form)
– Legitimate interest (site improvement, fraud prevention)

Data Retention Period

Personal data is kept:
– For 3 years from the last contact for marketing-related data
– For 10 years for invoicing-related data, in accordance with legal obligations
– Until deletion is requested for inactive accounts

Your Rights

You have the following rights at any time:
– Right of access
– Right to rectification
– Right to erasure ("right to be forgotten")
– Right to restrict processing
– Right to object
– Right to data portability

To exercise your rights, please contact us by email at: contact@wallgreenbox.shop. We will respond within 30 days.

Data Security

Wallboxpro SAS implements all appropriate technical and organizational measures to ensure the security and confidentiality of your data (SSL certificate, server protection, restricted access management).